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Responsible Service of Alcohol (RSA)
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Responsible Service of Alcohol - RSG

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SITHFAB009A Provide Responsible Service of Alcohol RSA. Students will also receive a Certificate for Responsible Service of Alcohol issued by the Office of Liquor & Gaming Regulation.

Our Responsible Service of Alcohol RSA Course is approved by the Queensland Office of Liquor & Gaming Regulation extends for approximately four (4) hours. Our qualified trainers will teach you how to:-

  • Understand your obligations under the law in Queensland
  • Identify customers to whom alcohol service may be refused
  • Prepare and serve alcoholic beverages
  • Responsibly assist customers to drink within appropriate limits
  • Assist alcohol affected customers
  • Prevent underage drinking

The Liquor Act has been recently reviewed in Queensland. After much public consultation the Queensland government indicated that Responsible Service of Alcohol RSA training would be mandatory for all staff working on licensed premises. This includes bottleshop staff, bar staff, glass collectors, hosts, waiting staff at restaurants, licensees, nominees and managers regardless of the trading hours of the licensed premises. This will ensure coverage of all personnel involved in the sale and supply of liquor, patron service and monitoring.

Currently, Office of Liquor & Gaming Regulation approved Responsible Service of Alcohol RSA training is mandatory for all staff (including security) involved in the sale and supply of alcohol working in licensed premises.

Liquor Licensing Division (LLD) approved Responsible Service of Alcohol (RSA)

 

2010 Course Dates

 

$65 per person - Special price for a limited time only!

Brisbane

5 March (CTA Indooroopilly)

19 March (CTA Indooroopilly)

16 April (CTA Indooroopilly)

30 April (CTA Indooroopilly)

14 May (CTA Indooroopilly)

28 May (CTA Indooroopilly)

11 June (CTA Indooroopilly)

25 June (CTA Indooroopilly)

Mareeba

11 March (Mareeba RSL)

Townsville

16 March (Cowboys Leagues Club)

Charters Towers

18 March (Charters Towers Civic Club)

Cairns

31 March (Cazalys)

 

Frequently asked questions:

Does the Liquor Licensing Division's RSA course incorporate 'mutual recognition', 'recognition of prior learning' or a 'bridging course' if I have worked in the industry or done the program before?

No! The LLD RSA course is about understanding the liquor legislation in Queensland and how it applies to and effects licensed premises, employees and patrons in Queensland. Liquor legislation can change on an annual basis; therefore it is important that you are aware of all the requirements. Further, the course is only 4-5 hours and does not require extensive commitment to participate.


What if I have an interstate RSA certificate? Does that cover me under the mandatory requirement in Queensland?

No. Each state in Australia has its own liquor legislation. An interstate RSA certificate will not be recognised under the mandatory requirement in Queensland, as the Queensland legislation has different standards to other state legislation.


How long is a Liquor Licensing Division approved RSA certificate valid for?

There is a three year currency period for training. So if you do the LLD's RSA now, in three years you will have to renew your RSA or if you did an RSA course with any Registered Training Organisation on 1 February 2005, you will have to do the LLD's RSA course prior to 1 February 2008.


Is the Liquor Licensing Division's RSA training mandatory in Queensland?

Yes, from 1 January 2009 the LLD's RSA training is mandatory for staff of licensed premises Queensland.
Staff of licensed premises includes licensees, nominees, crowd controllers and staff on duty at any time engaged in the supply and service of alcohol (e.g. bar attendants, glass collectors, hosts and hostesses, managers) Staff of these premises will have 30 days to complete the training from their first day of employment with the licensed premises.


What mark do I need to score to pass the RSA exam to receive a Statement of Attainment?

You are required to attain 100% in your exam to receive your Statement of Attainment. Our industry experience trainers are professionals and work with you to ensure you can achieve this standard.


How long does the Liquor Licensing Division's approved RSA course take to complete?

Our LLD approved RSA course takes approximately 4 hours. However, our industry experienced  trainers will assist you in ensuring that you receive appropriate training for your learning level.


Is the RSA course offered by Club Training Australia Liquor Licensing Division (LLD) approved?

Yes! Club Training Australia is an approved Registered Training Organisation (RTO) by Office of Liquor and Gaming Regulation: Liquor Licensing Division.