SIT60307 Advanced Diploma Of Hospitality

SIT60307 Advanced Diploma of Hospitality

Take yourself to the next level in education with our Advanced Diploma Program.

During the recent years of rapid growth in the Queensland hospitality industry, training and education has generally focused on staff skill levels and duty management programs. Club Training Australia’s Advanced Diploma program is structured for the educational development of senior management .

The Advanced Diploma of Hospitality is conducted over 12-18 months. One day per month is spent in a classroom environment and some project work based on the student’s own venue.

Like the Diploma Program one of the benefits of undertaking this program is the participants generally consist of senior managers currently working in the club industry. This format provides an opportunity for the exchange of ideas, theories and experience as well as the development of a long term network of industry peers.

The student’s own venue’s facilities are commonly used for the classroom study, providing a great opportunity for participants to gain an understanding of operations at other venues.

Third-Party Accreditation

A number of the units in the advanced diploma program are eligible for credit/advanced standing in Bachelor of Business in Club and Gaming Management delivered by Southern Cross University and the Active Certified Club Manager Award.

Eligibility

To be eligible to undertake the advanced diploma program you must already hold a Diploma in Hospitality (SIT50307).

Enrollment

The Advanced Diploma in Hospitality Management is run periodically based on demand.

Nationally Recognised Training

The Australian Quality Training Framework (AQTF) is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training system.

This training program meets the requirements of the Australian Training and Quality Framework (ATQF) and is a nationally recognised certification.

Descriptor

This qualification provides the skills and knowledge for an individual to be competent as a senior manager in any hospitality functional area. This individual would analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Their knowledge base may be specialised or broad and they are often accountable for group outcomes. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.

The qualification is not suitable for an Australian apprenticeship pathway.

Job roles

Individuals with this qualification are able to perform roles such as:

  • senior manager in a large hospitality enterprise
  • owner or manager of a hospitality enterprise.

Possible job titles include:

  • food and beverage manager
  • area manager or operations manager
  • rooms division manager
  • executive housekeeper
  • secretary or manager
  • executive chef
  • cafe owner or manager
  • motel owner or manager.
Employability skills

Following is a summary of the employability skills required by the hospitality industry for this qualification. You can expect to learn the following:-

Communication

Communicating, consulting and encouraging feedback on organisational goals, strategies and outcomes; negotiating and liaising with a broad range of colleagues and customers on operational and service issues; consulting with others to elicit feedback and ideas; providing briefings to operational staff and other managers; developing and maintaining workplace documentation such as operational procedures, staff-related documentation or reports.

Teamwork

Fostering workplace diversity; building, motivating and leading diverse teams; providing support and coaching; planning work operations to take account of team member strengths; taking a lead role in agreeing and establishing work team goals.

Problem solving

Developing and applying a range of strategies to address both typical and unpredictable workplace problems; responding effectively to a wide range of operational issues requiring immediate resolution; working with colleagues to develop practical solutions; monitoring and evaluating the effectiveness of solutions at a strategic level.

Initiative and enterprise

Initiating new concepts, products and services; engaging and persuading stakeholders to adopt approaches; generating options and ideas to address different workplace challenges; developing ideas about ways to improve operations and services; encouraging team members to be innovative; using knowledge of current and emerging hospitality industry and marketplace trends to inform work practices.

Technology

Researching new technological solutions to inform management practice and product development; selecting and using technologies used in the hospitality industry to support workplace operations and planning; understanding the operating capacity of different technologies, including emerging technologies used to support hospitality operations; supporting skill development required by new technologies.

Planning and organising

Developing and managing strategies across the broad spectrum of hospitality management practices, including overall business planning, financial management and product development; researching and critically analysing current and emerging industry practices, market and product trends; forecasting and managing resources; developing and leading continuous improvement processes; understanding the roles and responsibilities of leaders and managers in the context of the overall organisation; communicating goals, strategies and outcomes to team members; monitoring and evaluating plans, procedures and systems, including timelines and resources.

Self-management

Reviewing and reflecting on own work performance; understanding the legal and compliance framework that affects those working in the hospitality industry; maintaining general and technical knowledge to inform work practices.

Learning

Developing and maintaining the legal knowledge required for business compliance; proactively maintaining and updating knowledge of hospitality industry trends and practices; being aware of hospitality industry professional development opportunities; supporting team members to learn.

Due to the high proportion of electives required by this qualification, the industry/enterprise requirements described above for each employability skill are representative of the hospitality industry in general and may not reflect specific job roles. Learning and assessment strategies for this qualification should be based on the requirements of the units of competency for this qualification.