John Dickson

Managing Director

John Dickson is one of Australia’s most respected hospitality managers, with over 40 years experience in hospitality operations, and 25 years at a senior management level. He holds a Bachelor’s Degree in Business with Distinction, is a Certified Club Manager, a Fellow of The Catering Institute of Australia, a qualified workplace trainer and a university lecturer. He serves on many industry and government committees.

John is the founder and Managing Director of DWS and Club Training Australia. John has built a sound knowledge base during many managerial roles, including managing the Powers Hotel Group,  overseeing catering operations at the MCG, managing the Brisbane Lions (Bears) and as the founding general manager for one of Australia’s most successful business clubs, the Brisbane Polo Club.

In 1997, John was recognised for his achievements in hospitality and voted by his peers as General Manager of the Year at Queensland’s industry awards.

John delivers training to key clients in RMLV, customer service and  corporate governance as well as facilitating strategic planning, operations management and catering reviews.

John is a regular lecturer at the University of  Queensland’s  Bachelor of International Hotel and Tourism Management.