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I just wanted to say thank you for the opportunity of participating in the bronze training course yesterday. I didn't think I would learn a lot from it but I found it very interesting and learnt so many things that I would never have thought of. I think this course will benefit all the staff who attend. I know of a few that have already done the training and you can see the differences already. I am so glad I did it and just wanted to say thanks.

Tina Dobell (Brothers Leagues Club Townsville)

 
Steven Ratcliffe

Dear Geoff
Just a note of thanks.
I feel that it's a bit ironic that we , in the industry, are constantly striving to better our employee's customer service levels, and yet every time I deal with your company, I seem to find that you seem to have done it.
It's a bit weird for me, as I thought the company would fall apart when Michelle and Griffo left, but it appears that you have built a better, bigger and more qualified team.
Your team is always a great help to me in my position of Operations Manager, from Jonathon, Rochelle, Scott and so on.
A special mention should go to Nicole, who seems to understand how "forgetful" (or some could say bloody hopeless) we can be when it comes to booking courses and always seem to be able to come up with a solution.
I have no trouble recommending your services to all. Great work.
Thank you very much.

Steven Ratcliffe ACCM
Operations Manager
Geebung-Zillmere RSL & Services Memorial Club

 

I thoroughly enjoyed the process involved in the Advanced Diploma in Club Management. The training facilitation and delivery was fantastic. The ability to have students (Club Managers, Departmental Managers) of this calibre and knowledge together and the networking and brainstorming that goes with this is invaluable. Club Training Australia continue to deliver first class training to all levels of students

Timothy Wright
Operations Manager
Brothers Leagues Club Ipswich Inc.

 

The Bribie Island RSL Club and Club Training Australia have formed a partnership committed to staffing excellence. Becoming an employer of choice has been a journey that has seen 35 of our staff achieve Certificate III, IV and Diploma levels in Hospitality (Management). It has given our staff the opportunity to come together and learn from not only structured classroom training, but also share experience and knowledge with each other. The training has resulted in greater levels of respect and understanding between all levels of staff and management. A true sense of teamwork has evolved that will ensure the success of the Bribie Island RSL into the future.

Janelle Barraud
Assistant Manager
Bribie Island RSL

 
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