Testimonials
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| About Us |
Who we areClub Training Australia is the leading Registered Training Organisation (RTO) in the Queensland club and hospitality industry. We deliver nationally accredited training in Office of Liquor and Gaming & Racing (OLGR) approved RSA Responsible Service of Alcohol QLD, RSG Responsible Service of Gambling QLD, Office of Liquor, Gaming & Racing approved RMLV Responsible Management of Licensed Venue QLD. Club Training Australia also is approved to deliver the Fire Safety Advisor Training as well as many other nationally recognised programs. BackgroundClub Training Australia was the vision of Managing Director, John Dickson, who in 1993 created a “little training company to see me through to retirement.” It was soon apparent, after the introduction of poker machines, that the emerging club industry in Queensland required a professional organisation committed to providing them with a range of training and consulting solutions necessary to promote and develop the skills of staff and meet their statutory requirements. Quality Management System ISO CertifiedThe company has been verified by an independent audit and satisfies the applicable requirements of standard AS/NZ ISO 9001:2000 Business Category: Nationally Registered Training Organisation. Training ProgramsThe company delivers training programs that cover all aspects of the hospitality industry. The courses range from regulatory training delivered to government standards, Hospitality Traineeships resulting in nationally recognised certificates, university lectures towards degree programs and custom designed training in a range of topics designed to improve overall industry standards. Regulatory Training To assist venues implement their legislative obligations the following courses are delivered:-
In the last two years Club Training Australia has certified over 11,000 RSA students and 1,200 RMLV participants (based on current bookings including November and December 2008). Management Training For the educational development of senior management and general managers, the following courses are available:-
Units in our nationally recognised Diploma and Advanced Diploma are compatible with the prestigious Active Certified Club Manager (ACCM) Award as well as undergraduate programs through Southern Cross University. Government Funded Training Club Training Australia currently has over 400 government funded Hospitality Trainees undertaking either a Certificate II, III & IV. The company has a preferred training provider status with the Department of Employment, Training and the Arts to the value of $500,000 per annum. In the last two years over 1,150 students have completed their traineeship. School Based Training Club Training Australia is pro-active in encouraging the growth of education in the hospitality sector. Marketing directly to schools and hospitality outlets, the company facilitates the placement of students into suitable venues while they obtain a Hospitality Traineeship Certificate II or III. Venues may range from coffee shops, hotels, clubs and restaurants. Over 600 school based trainees have obtained their certificate through Club Training in the last 2 years. Foster’s Leadership Academy The Foster’s Leadership Academy was a program developed by Club Training Australia and sponsored by Foster’s Group Limited. It aims to identify the future leaders of the Queensland Club Industry and assist them develop their knowledge along with their team building skills and social networks. The Foster’s Leadership Academy is also being in the early stages of expansion into NSW and Victoria. e-Learning The company is in the development stages of producing training and development programs electronically and on-line. Club Training Australia now offers Responsible Service of Gambling (RSG) and Follow Workplace Hygiene Procedures online. Other Initiatives
Location & FacilitiesThe head office of Club Training Australia is located in Indooroopilly, Brisbane which houses company management, trainers, consultants and administration staff as well as dedicated training rooms. The majority of training however, is conducted on-site at the client’s venue. For this reason there are also full-time training consultants located in regional areas covering Far North Queensland and the Gold Coast. EmployeesClub Training Australia currently employs 22 full time staff plus casuals and contractors. Staff are either former or current hospitality professionals, carefully selected to ensure that they have the adequate knowledge and life experience to share with clients and students. The team also consists of academically qualified consultants who provide research and support to our trainers and clients and ensure training programs reflect the current needs of clients. ClientsClub Training Australia has an extensive client list of clubs, hotels and hospitality outlets. Ranging from the smallest to the largest clubs in Queensland, restaurant and catering franchises, major hotel groups and small independent operators, the company generally has over 100 active clients in any 12 month period. Professional DevelopmentThe company is committed to the development and progress of training for industry and strives to retain and improve their reputation, integrity and the quality of their services. Industry AlliancesClub Training Australia has developed many other industry alliances which currently consist of:
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