FAQ: Responsible Management of Licensed Venues (RMLV)

By Melinda Irvine On July 29, 2011

Mandatory responsible management of licensed venues training

What is the Responsible Management of Licensed Venues (RMLV) course?

The ‘Responsible Management of Licensed Venues (RMLV) course is a mandatory requirement for licensees (if individuals) and approved managers. RMLV training may also be required for permit holders under certain circumstances. The Club Training Australia RMLV course is approved by the OLGR.

How long is the RMLV training course?

The course is conducted over two days and takes approximately ten (10) study hours.

Who can conduct the RMLV training?

Like ‘Responsible Service of Alcohol’ (RSA) training, the Office of Liquor and Gaming Regulation (OLGR) has approved certain trainers to deliver the RMLV course. Club Training Australia is an approved RMLV trainer by the OLGR.

How is the RMLV course delivered?

The RMLV course is delivered by a Club Training Australia by the following delivery methods:

‘In-person’ — the course is delivered in a classroom or one-on-one environment (delivered over two days).
‘Video conferencing’ — the course is delivered using online video conferencing tools (delivered by arrangement with an approved trainer and must be completed within seven consecutive days from commencement).

Unlike RSA training, there is no option for the RMLV course to be conducted online.

Can I do a combined RSA and RMLV course?

Yes! The Club Training Australia RMLV course satisfies the requirements for both RSA and RMLV.
Upon successfully completing the combined course, you will be issued with the following:

one OLGR-approved Responsible service of alcohol training course certificate, and
one OLGR-approved RMLV licensee’s course certificate.

How long is the RMLV certificate valid?

The RMLV licensee’s course certificate will remain current for a period of three years. The holder of the certificate must ensure they renew their training before the current certificate expires.

What are the certificates needed to be an approved manager?

Licensees (or permit holders) must ensure all approved managers maintain currency of the following certificates:

a current RMLV ‘Licensee’s Course certificate’ issued by an approved trainer, and
a current RSA training course certificate issued by an approved trainer. Click here to learn more about the RSA certification

Both certificates are valid for three years and it is the responsibility of both the holder of the certificate and the licensee to ensure approved managers working at the premises are in possession of current certificates.

What are the RMLV requirements for community-based licensed premises?

The Licensee (or permit holder) is not required to have completed RMLV training where the service or supply of alcohol is provided only by volunteers for the followinglicence types: • community club licence

community other licence
community liquor permit
restricted liquor permit.

For these licence and permit types where the service or supply of liquor is provided only by volunteers, the licensee/permit holder must take reasonable steps to ensure there is a person with current RSA training to supervise the other volunteers. An approved manager need not be present if the service or supply of alcohol is provided only by volunteers.

Need some more information?

Check out the Queensland Department of Justice and Attorney-General Office of Liquor and Gaming Regulation Factsheet: Mandatory responsible management of licensed venues training.